By being a JACK & JONES club member, you will be able to earn points when you shop online at www.jack-jones.ca. At this time, the loyalty program is not offered in our physical stores.
Benefits are limited to individuals residing in Canada. Employees and other persons associated with Bestseller are excluded from earning points and other club benefits.
MEMBERSHIP
All you have to do is to create an account in our app. It’s free, and you’ll get a 10% discount on your first purchase online. By creating an account, you’ll automatically be subscribed to our newsletter. You can cancel your membership at any time through My Account. You can cancel your subscription to the newsletter at any time through My Account or by clicking on the “Unsubscribe” button in the footer of any of our newsletters.
SIGN UP DISCOUNT
Once you create your account, you’ll receive an email with your 10% sign-up discount straight away. The voucher can be redeemed 2 months after signing up.
POINTS:
Every time you shop online on jack-jones.ca, you earn 1 point per $1 you spend, and points are valid for 12 months. For every 100 points you earn, you will receive one $5 bonus voucher. Please note that you will not earn points on purchases of gift cards.
Points earned on a purchase will be deducted if you return the item. At any time, you may view your point balance by visiting your member account.
To collect points, you must be logged into your account when shopping online. Your points will be displayed on your My Account, and can take up to 24 hours to update.
The points you earn are personal and cannot be transferred to another person or member.
If case of suspicion of fraud or misuse, we may suspend or cancel your membership.
BONUS VOUCHERS:
When you have collected 100 points, you’ll receive a reward voucher with a value of $5 CAD. Bonus vouchers will be issued 30 days after you have reached the point limit of 100 points. The voucher will be available in your member account and can be used online at www.jack-jones.ca. To redeem the reward voucher online, apply the voucher code at checkout.
Bonus vouchers are valid for 6 months from the date of issue.
The bonus vouchers cannot be exchanged for cash or used to buy gift cards and you will not get your voucher back if you return an item purchased (partly) with a bonus voucher. The bonus voucher works as a discount and in case of return you will be refunded the amount you actually paid. If you buy more than one item when using the voucher, the discount will be split between the items.
JACK & JONES Membership benefits:
Exclusive Campaigns & discounts
Earn points every time you shop
Bonus vouchers
Birthday discount
Exclusive events and competitions
MY ACCOUNT
On My Account, your points will be displayed together with your member-ID. You’ll also be able to find your reward vouchers and exclusive coupons here. You can also find all your order details, receipts and returns.
TERMS & CONDITIONS
Find terms & conditions for JACK & JONES CLUB
CONTACT
If you have any questions regarding the JACK & JONES CUSTOMER CLUB point system, contact Customer Service by filling out the form.